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Speaker, Seminar Leader, Panelist
IN THE NEWS
Below are examples of books where Joe is quoted. Following that are a few examples of published interviews, quotes, press releases and media appearances. For ease of reference these are divided into three categories: "Management Articles," Business Alignment And Outsourcing Articles" and "Radio and Network Television Appearances." Joe can be reached for comments and interviews either via email at joe@joesantana.com or by calling 347 228-8978.
BOOKS
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In this look at the wonders of the present global world, Pulitzer prize winning author Thomas L. Friedman quotes Joe on the topic of versatilists. |
In this groundbreaking book that explores how organizations can make the most of their people through a strategic project office model, author J. Kent Crawford and Jeanette Cabinia-Brewin of the Center for Business Excellence include Joe's SLA design tips as part of the tools they recommend for establishing project friendly human resource practices. |
MANAGEMENT AND ORGANIZATIONAL DEVELOPMENT
Diversity/Careers - Joe talks about his work in standardizing, integrating and leveraging diversity activities nationwide in a 70,000 employee organizations around best practices so as to achieve top benefits
DRi - In this article on how to effectively measure your career ROI, Joe shares his tips on what to look for in order to get the biggest returns on talent (For the company and employees).
Online Recruiting - Shares Joe's advice on the importance of Work Life balance and how what to do about it for maximum productivity
ConnectIT - In this article on 8 ways to prepare for a role in management, author Jeff Wuorio quotes some of Joe's advice on self-assessment and development.
Processor - In this article on how to give staff the tools they need to succeed, Joe shares tips for designing and delivering training systems with author Sixto Ortiz, Jr.
PR Web - This press release provides and overview of the information services offered by ITtoolbox.com blogs and provides a quick overview of Joe's weekly IT leadership and management web log.
The Organized Executive - Page 6 of this issue contains Joe's tips on how manager and executives can put balance back into a busy schedule.
Corporate & Incentive Travel - Joe shares information overload handling tips in an interview with author Judy Colbert.
Metro New York - In this article, writers Tag and Catherine Goulet quote Joe on why its best to answer questions about your talents honestly.
IT Service Management Forum - Quotes Joe regarding tools for keeping IT team effort in alignment with the business.
Processor - In this article focusing on staff training, author Sixto Ortiz, Jr. quotes Joe relative to the best way to provide ITO staff with soft skills training as well as the basic components of a winning training program.
Sales Success Magazine - Re-printed piece by Joe on how to get more from ITO staff without burning them out..
Processor - A list of the most common mistakes made by IT managers that can stop productivity in its tracks and advice on how to avoid these common pitfalls.
Chicago Tribune -
Article titled "As economy turns, tech workers reboot
Market could brighten for information technology pros," quotes Joe on his
perspectives regarding the IT transformation and the opportunities available for people
who take advantage of the changes. (This is a PDF file. You will need Adobe Acrobat.
Other publications carrying this story where it is made available via a regular web page
format include: New
York Newsday; The
Hartford Courant; The
Orlando Sentinel; The
Baltimore Sun)
Courier Post - In this article titled "Beat holiday blues by cross-training," Joe shares his views on the importance of cross-training.
HRWire - Author Maureen Minehan quotes Joe advice in her article Four Steps to Higher IT Morale (Starts on page 27 of the 7/6/2004 issue of HRWire).
Network World Fusion - Author Deni Connor quotes Joe and other experts on the ten things IT professionals can do to secure their personal job/marketability in the face of outsourcing and offshoring threats.
The PRG - Shultz Report - Page three contains a piece titled "Don't set your hair on fire," which quotes Joe on his warning to managers that they avoid trying to increase productivity simply by setting peoples hair on fire (Getting them to scurry around as if frenzy=productivity). This is a PDF file. You will need Adobe Acrobat
Stratos - Quotes Joe's warning on the impact of increasing the quantity of communication without increasing the worker's productive capacity to handle additional information.
PRWEB Press Release - Press release that focuses on the ten core competencies taught in Manage I.T., which IT managers need in order to sustain and build their value in the 21st century business climate.
Microsoft bCentral - Author Jeff Wuorio quotes Joe's advice on how to prepare for a role in management.
Microsoft bCentral - Author Joanna L. Krotz quotes Joe's advice on how to manage Prima donnas.
Vista Magazine - Article by Joseph Finora titled "Preparing for the Hot Career," quotes Joe on IT career opportunities and strategies for versatile professionals.
Web Hosting Monthly - Article on page 20 by Dennis McCafferty titled "First Time Management Blunders," quotes Joe on common new manager mistakes to avoid.
The Motivational Manager - A feature article providing managers with promotion guidelines based on Joe's popular TechRepublic piece titled "Avoid the cost of IT management promotion failures."
Direct Marketing Business Intelligence - An article by Connie LaMotta, president of Workplace Strategies titled "An Unusual Career Opp: Failure" that quotes from Manage I.T. and Joe to convey how career failures can become opportunities
CrossRoads Newsletter published by Net-Temps - Quotes an excerpt from Manage IT on how to avoid having your promotions become career disasters.
Silicon Alley Station Radio - Interview with Joe conducted by Paul Dube' a station correspondent and Founder and Managing Partner of StratITech at the TECHXNY event on Joe's unique perspective on how to IT professionals can offshore-proof their careers.
HR.com - Review of Manage IT by HR.com Senior Editor, Belinda Pianezza, who calls the book a product that is "greater than the sum of its part that can be especially useful to HR professionals who utilize it as content in management skill development and coaching discussions with IT professionals either seeking or in an IT management role. She rounds out the review by stating that HR pros that want to reduce the cost of poor IT management in their company and start driving the benefits of superior information technology leadership at every level in their companies will find Manage IT an excellent tool.
ComputerWorld - Review of Manage IT by Anthony Doesburg Editor of Computerworld New Zealand
TechRepublic - Quotes Joe Santana in an article by Karen Kidd on how IT professionals need to strive to be versatilists in today's demanding business environments.
Microsoft bCentral - Author Jeff Wuorio quotes Joe's advice on how to pinpoint the problem when a former stellar employee declines in performance in an article titled "10 strategies before firing a poor performer."
CIO Magazine Australia - Quoted in article titled Team Work by Sue Bushell where Joe talks about three major ways a CIO can establish credibility with senior business executives, gain and maintain the confidence of that executive team and establish effective leadership over the IT agenda.
TechRepublic - Quotes Joe Santana in an article on how IT professionals can get on the CIO track by Molly Joss. In the article, the author explains how Joe's book, Manage IT, can help readers make a complete personal assessment to see if they would like to do the work of management and move on to a CIO track.
ASTD Seminar - Write up by Curt Schleier on the highlights of Joe Designing High Impact Training Curricula seminar focusing on how Joe recommends combining elements of orientation, traditional training and coaching for superior results.
CIO Magazine Australia - Quotes in article by Sue Bushell where Joe outlines how to use the IT Investment Portfolio Management to create a highly aligned management culture.
CNET Radio Talent Planet Show - Guest on the Greg Ketchum Talent Planet show, a program that's focused on providing IT professionals with career advice. (Please note that to play this 43 minute audio file you will need an audio media player, such as Windows Media Player).
ENT News - Quotes Joe on why speeding up communication using technology (such as IM) does not result in productivity unless we first teach managers and employees how to filter and handle information more effectively.
UPI Interview by Senior Correspondent Sam Vaknin Part I. Part one of a two part interview with Sam Vaknin UPI Senior Correspondent covering the Business and Economics Desk.
UPI Interview by Senior Correspondent Sam Vaknin Part II. Part two of a two part interview with Sam Vaknin UPI Senior Correspondent covering the Business and Economics Desk.
ULiveandLearn Seminar Press Release Published Monday, July 15th 2002. Press release announcing on-line seminar
AT&T Video Streaming Interview. Recorded video streaming interview hosted by AT&T Broadband (CLICK HERE TO PLAY)
ULiveandLearn.com Web Interview. Recorded web interview hosted by ULiveandLearn, CEO Denise Easton on the uses of Manage I.T. as an HR tool July 2002 (CLICK HERE TO PLAY)
Publishers Weekly - Announcement of the release of Manage IT
BUSINESS ALIGNMENT AND OUTSOURCING
Software-outsourcing - In this article on cross-cultural outsourcing, the author quotes Joe's tips on how to set a good foundation for top results.
IT Service Management Forum - May 2006 Research Letter shares Joe's tips for keeping IT aligned with the business.
Best Practices e-Advisor - Jeannette Cabanis-Brewin, Editor-in-Chief for the Center for Business Practices refers to Joe's articles in the "Published Articles" section of this site as among the "best on the web," containing good management practice advice for all business environments and all managers (IT and non-IT).
Offshoring Digest - Quotes Joe in a November 13th piece on the impact of globalization on the ITO
Washington Business Journal - Quotes Joe on how organizations can get their heads around globalization and prepare their ITO business environments for multiculturalism.
Processor - An article titled "Tips for Better Product Acquisition," where Joe shares a few highly effective negotiation techniques.
IT Business Edge - An interview with Joe on how to get and keep strong relationships with an outsourcing supplier.
TechRepublic - Writer, Editor Toni Bowers interviews Joe on the topic of preparing for the cross-cultural challenges of offshore outsourcing.
IT Business Edge - An interview with Joe on how to move business goals to the front of the line when making IT decisions.
IT & Telecom Exchange - Association meeting agenda announcing Joe's keynote on outsourcing,
Baruch College - Release announcing Joe Santana's appearance and support of the Black Tech and Baruch College co-sponsored event for business owners
Business Wire Press Release - Business Wire announce Joe's book signing appearance at the Baruch College sponsored Black Tech Magazine Event "Changing the Game." At this program, Joe also shares his ideas on how organizations can align their IT investments with their business objectives.
HR.com - Review of Manage IT by HR.com Senior Editor, Belinda Pianezza, who calls the book a product that is "greater than the sum of its part that can be especially useful to HR professionals who utilize it as content in management skill development and coaching discussions with IT professionals either seeking or in an IT management role. She rounds out the review by stating that HR pros that want to reduce the cost of poor IT management in their company and start driving the benefits of superior information technology leadership at every level in their companies will find Manage IT an excellent tool.
Computerworld Magazine - Quotes Joe Santana on how he envisions 90% of companies investing in culture change by 2007 in order to avoid wasting billions of dollars on computer technology that sits in closets gathering dust due to adoption resistance by the people in the company.
Computerworld Magazine - Lists chapter two of Manage IT by Joe Santana and Jim Donovan as a source where newbie CIO's can learn how to get IT alignment.
CIO Magazine Australia - Quotes in article by Sue Bushell where Joe outlines how to use the IT Investment Portfolio Management to create a highly aligned management culture.
UPI Interview by Senior Correspondent Sam Vaknin Part I. Part one of a two part interview with Sam Vaknin UPI Senior Correspondent covering the Business and Economics Desk.
UPI Interview by Senior Correspondent Sam Vaknin Part II. Part two of a two part interview with Sam Vaknin UPI Senior Correspondent covering the Business and Economics Desk.
Layered Alignment Press Release. Press release announcing the layered alignment philosophy that is vital part of Manage I.T.
The Outsourcing Journal. An Interview published in the Summer 2001 issue titled "How to spend resources wisely: Three trends in outsourcing decisions," by Senior Writer Kathleen Goolsby.
Fortune Magazine/CNET. Quoted by Doug Garr, author of IBM Redux, published in the Summer 2001 issue of Fortunes Technology Review title "Inside Outsourcing"
HR.com - Selected top HRIS community author by HR.com in 2003 for article on how HR can work with IT to drive true business value.
RADIO AND NETWORK TELEVISION APPEARANCES
- NY Business Forum Radio. Interviewed by host Ron Thomas on the topic of business automation in 1998
- Fox Five Television Interview. Interviewed for the McCreary Report by reporter Don Alexander on the topic of Internet Marketing in 1996.